Do not sell my personal information

Data Protection and Privacy Policy for Holiday Century

Introduction

At Holiday Century, your privacy and the security of your personal data are our top priorities. This Data Protection and Privacy Policy outlines how we collect, use, share, and protect the personal information provided by you while using our online store. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that is necessary to process your orders, provide customer service, and enhance your shopping experience. The types of data we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card details, bank account information, PayPal account data (we do not store full payment details; they are processed through secure third-party services).
  • Account Information: Login details, purchase history, and preferences when creating an account on our website.
  • Technical Information: IP address, browser type, operating system, and browsing data to improve website performance and security.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process and ship your orders, handle returns, and provide order updates.
  • Customer Support: To respond to your inquiries, handle complaints, and provide assistance.
  • Marketing Communications: To send you promotional emails, newsletters, and special offers (you can opt-out at any time).
  • Website Improvement: To improve our website layout, product offerings, and user experience.
  • Fraud Prevention: To protect against fraudulent transactions and monitor security risks.

3. How We Share Your Information

We only share your information with third parties in the following situations:

  • Payment Processors: To securely process payments through trusted third-party gateways such as PayPal and Shopify Payments (Shop Pay).
  • Shipping Providers: To deliver your purchases to the correct address.
  • Service Providers: With third-party vendors who help us with email marketing, website analytics, and security monitoring.
  • Legal Compliance: When required by law or to protect the rights of Holiday Century.

4. Data Security

We employ the latest security measures to safeguard your personal data, including encryption, secure servers, and regular security audits. While we strive to protect your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your data, subject to certain legal obligations.
  • Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your account settings.

6. Cookies

Our website uses cookies to enhance your shopping experience and gather data for website analytics. You can control or block cookies through your browser settings, but doing so may affect certain website functionalities.

7. Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revision date.

8. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:

Holiday Century
Email: info@rosemaryburris.com
Phone: +44 791 564 2700

General Data Protection Regulation (GDPR) Policy for Holiday Century

Introduction

At Holiday Century, we take your privacy and the protection of your personal data seriously. This GDPR Policy outlines how we collect, use, process, and protect your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR). By using our website and services, you agree to the practices described in this policy.

1. Data Controller

Holiday Century is the data controller responsible for processing your personal data. For any inquiries related to data protection, you can contact us at:

For any questions, please contact us.

Address: Office 5615, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom
E-Mail: info@rosemaryburris.com
Contact form: Here
Phone: +44 791 564 2700
Company number: 15951978
Customer service: Monday to Friday between 10:00 to 18:00 (GMT +1).


2. Data We Collect

In compliance with the GDPR, we only collect data that is necessary to provide our services. The types of personal data we may collect include:

  • Personal Information: Name, email address, shipping and billing addresses, phone number.
  • Payment Data: Credit card information, PayPal data (processed securely through third-party payment processors).
  • Account Information: Username, password, and purchase history if you create an account.
  • Technical Data: IP address, browser type, operating system, and data about how you interact with our website (cookies, tracking technologies).

3. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Contractual Obligation: Processing is necessary for the performance of a contract (e.g., fulfilling an order or providing customer support).
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or conducting marketing (with consent when required).
  • Consent: We will seek your consent when necessary for specific purposes, such as sending marketing emails. You may withdraw your consent at any time.
  • Legal Obligation: Processing is necessary to comply with a legal obligation (e.g., tax, accounting, or regulatory requirements).

4. How We Use Your Data

We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver orders, including sending confirmations and updates.
  • Customer Support: To provide customer service and resolve any issues or inquiries.
  • Marketing and Communication: To send promotional emails, newsletters, and updates (you can opt-out at any time).
  • Website Improvement: To enhance our website and user experience, analyze traffic, and optimize product offerings.
  • Legal Compliance: To comply with legal obligations and protect the rights and interests of Holiday Century.

5. Data Sharing

We only share your personal data with third parties when it is necessary for the following reasons:

  • Service Providers: With trusted third-party providers who assist in payment processing (e.g., PayPal, Shopify Payments), shipping, and email marketing.
  • Compliance with Law: If required by law or in response to legal requests or proceedings.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

We do not sell, rent, or trade your personal data to third parties.

6. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your data, subject to certain conditions.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in specific circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request its transfer to another service provider.
  • Right to Object: You have the right to object to the processing of your data for direct marketing or other legitimate interests.
  • Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at info@rosemaryburris.com.

7. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include encryption, secure servers, and access controls. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing.

9. International Data Transfers

If you are located within the European Economic Area (EEA), your personal data may be transferred to countries outside the EEA. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses or an adequacy decision from the European Commission, to protect your data.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you interact with our website. You can control cookies through your browser settings and opt-out of certain cookies, although disabling them may affect your user experience.

11. Changes to This Policy

We may update this GDPR policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revision date.

12. Contact Us

If you have any questions about this policy or how your data is handled, or if you wish to exercise your rights, please contact us at:

For any questions, please contact us.

Address: Office 5615, 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom
E-Mail: info@rosemaryburris.com
Contact form: Here
Phone: +44 791 564 2700
Company number: 15951978
Customer service: Monday to Friday between 10:00 to 18:00 (GMT +1).

California Consumer Privacy Act (CCPA) Policy for Holiday Century

Introduction

At Holiday Century, we are committed to protecting the privacy of our customers, including those residing in California. This California Consumer Privacy Act (CCPA) Policy explains how we collect, use, and disclose personal information of California residents and describes the rights you have under the CCPA. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information as defined by the CCPA, which may include:

  • Identifiers: Name, email address, postal address, phone number, IP address, and account information.
  • Commercial Information: Purchase history and transaction details.
  • Internet or Other Electronic Network Activity: Browsing history, search history, and interactions with our website.
  • Geolocation Data: Location data based on IP address.
  • Payment Information: Credit card, bank details, or PayPal account data (processed securely through third-party services).
  • Inferences: Preferences and characteristics drawn from your interactions with our website.

We do not knowingly collect or process sensitive personal information as defined under the CCPA.

2. Sources of Personal Information

We collect personal information directly from you when you:

  • Make a purchase on our website.
  • Create an account.
  • Sign up for our newsletter.
  • Contact our customer service team.

We also collect data automatically through the use of cookies and tracking technologies when you interact with our website.

3. How We Use Your Information

The personal information we collect is used for the following business purposes:

  • Fulfilling Orders: Processing and delivering your purchases, and communicating order updates.
  • Customer Support: Providing assistance and resolving issues.
  • Marketing and Promotions: Sending promotional emails (with your consent) and offering tailored advertising.
  • Website Improvement: Enhancing the user experience and functionality of our website.
  • Fraud Detection: Protecting against fraudulent activity and ensuring security.
  • Legal Compliance: Meeting our legal obligations under applicable laws and regulations.

4. How We Share Your Information

We may disclose your personal information to third parties for business purposes, including:

  • Service Providers: Such as payment processors, shipping providers, website hosting, and marketing services. These providers process your data solely for our business needs and are subject to contractual obligations to protect your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a new owner.
  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, respond to governmental requests, or protect our legal rights.

We do not sell personal information as defined by the CCPA. However, certain activities, such as using third-party cookies for personalized advertising, may be considered a "sale" under CCPA. You can opt-out of these practices as described below.

5. Your CCPA Rights

As a California resident, you have the following rights under the CCPA:

  • Right to Know: You have the right to request that we disclose the specific pieces of personal information we have collected about you, the categories of personal information, the sources from which it was collected, and the purposes for which it was used or shared.
  • Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (such as legal obligations or security purposes).
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information, if applicable. While Rose Mary Burris does not sell personal information, we provide options to manage cookie preferences and targeted advertising, which may be considered a sale under the CCPA.
  • Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights. We will not deny you services, charge different prices, or provide a different level of service if you exercise your privacy rights.

6. How to Exercise Your Rights

To exercise your CCPA rights, you can:

  • Submit a Request: Contact us at info@rosemaryburris.com or call us at +44 791 564 2700.
  • Verify Your Identity: We may need to verify your identity before processing your request to ensure that we are handling your data responsibly.
  • Authorized Agents: If you choose to use an authorized agent to submit a request, we may require proof of authorization and direct confirmation from you.

7. Opt-Out of Sale of Personal Information

While we do not sell personal information in the traditional sense, we respect your right to opt-out of practices that may be considered a sale under the CCPA. You can:

  • Adjust Cookie Preferences: Use our cookie settings tool or modify your browser settings to block third-party cookies used for personalized advertising.
  • Submit a Do Not Sell Request: Contact us at info@rosemaryburris.com to opt-out of data sharing that may be considered a sale.

8. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or loss. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

9. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this CCPA policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the revision date.

11. Contact Us

If you have any questions or concerns about this policy or how your personal information is handled, please contact us:

For any questions, please contact us.

CONTACT US

Website name: Rose Mary Burris
Company name: Holiday Century LTD
Address: Office 5615,58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom.
E-Mail: info@rosemaryburris.com
Contact Form: Click Here
Phone: +44 791 564 2700
Company number: 15951978
Customer service: 10:00 AM – 06:00 PM (GMT) (Monday – Friday). We usually get back to you within 24 - 48 hours.