Shipping policy

Rose Mary Burris

United Kingdom and United States

info@rosemaryburris.com

+44 791 564 2700

Address: Office 5615,58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom.

Rose Mary Burris Shipping Policy

Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

SHIPPING RANGE

- Countries: We currently ship within the United Kingdom and United States.

- Future Expansion: Expansion to other shipping areas is being considered.

SHIPPING COSTS

- Within the United Kingdom and United States: Free shipping on all orders.

- No Other Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

- Processing Time: Orders are processed within 2-4 business days, Monday to Friday.

- Last Order Time: 08:00 AM (GMT) Greenwich Mean Time (London).

- Weekend Orders: Orders placed on weekends are processed the next business day.

TRANSIT TIME

- Estimated Delivery Time: 5-7 business days.

- Business Days: Shipments occur Monday to Friday.

- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

SHIPPING PROCESS

- Reliable Courier Services: We ship via Royal Mail and Fedex.

- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.

TRACKING INSTRUCTIONS

- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.

- Questions: Our support team is ready to assist with any questions about tracking your order.

RETURN POLICY

- Returns: Returns are accepted within 30 days of receiving your order.

- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.

- Costs: Return shipping costs are the responsibility of the customers.

- Refund: Refunds are processed within 10 days of receiving the return and are refunded to the original payment method.

RESTOCKING FEE

- No Restocking Fee: Rose Mary Burris does not charge a restocking fee for any returns.

RETURN DELIVERY COSTS

- For Defective Products: This applies when the product is incorrect, damaged by the carrier, or defective in any other way we will facilitate customers with replacement or refund according to customer preferences.

- For Customer Remorse: Not Applicable. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.

CONTACT US

Website name: Rose Mary Burris
Company name: Holiday Century LTD
Address: Office 5615,58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom.
E-Mail: info@rosemaryburris.com
Contact Form: Click Here
Phone: +44 791 564 2700
Company number: 15951978
Customer service: 10:00 AM – 06:00 PM (GMT) (Monday – Friday). We usually get back to you within 24 - 48 hours.