Shipping policy
Rose Mary Burris
United Kingdom and United States
Address: Office 5615,58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom.
Rose Mary Burris Shipping Policy
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Kingdom and United States.
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Kingdom and United States: Free shipping on all orders.
- No Other Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 2-4 business days, Monday to Friday.
- Last Order Time: 08:00 AM (GMT) Greenwich Mean Time (London).
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 5-7 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via Royal Mail and Fedex.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customers.
- Refund: Refunds are processed within 10 days of receiving the return and are refunded to the original payment method.
RESTOCKING FEE
- No Restocking Fee: Rose Mary Burris does not charge a restocking fee for any returns.
RETURN DELIVERY COSTS
- For Defective Products: This applies when the product is incorrect, damaged by the carrier, or defective in any other way we will facilitate customers with replacement or refund according to customer preferences.
- For Customer Remorse: Not Applicable. This applies when the customer purchases the wrong product, the item does not fit, or they no longer want the item.
CONTACT US
Website name: Rose Mary Burris
Company name: Holiday Century LTD
Address: Office 5615,58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom.
E-Mail: info@rosemaryburris.com
Contact Form: Click Here>
Phone: +44 791 564 2700
Company number: 15951978
Customer service: 10:00 AM – 06:00 PM (GMT) (Monday – Friday). We usually get back to you within 24 - 48 hours.